The Care Quality Commission are the independent regulator of health and adult social care in England. They make sure health and social care services provide people with safe, effective, compassionate, high-quality care and they encourage care services to improve. On the 8th August 2016 they carried out a full report.
For details of the report go to https://www.cqc.org.uk/location/1-1605191573#accordion-1
We are very proud of our report
The summary of findings from patients was positive about the care they received from the practice. They commented that staff put them at ease, listened to their concerns and they had confidence in the dental services provided.
Our key findings were:
- We found the practice ethos was to provide patient centred dental care in a relaxed and friendly environment.
- The practice had systems to assess and manage risks to patients, including infection prevention and control, health and safety, safeguarding, recruitment and the management of medical emergencies.
- Dentists provided dental care in accordance with current professional and National Institute for Care Excellence (NICE) guidelines.
- Patients commented they felt listened to, were fully involved in their treatment and that they had confidence in the dental care provided.